Contact Us

Do You Have Questions?

We're happy to help. Contact us at:

1-866-628-1251, 8:00 a.m. to 8:00 p.m. in your local time zone (TTY users call 711) 7 days a week


Fraud, Waste, and Abuse:

To report suspected fraud, waste, and abuse, you can contact us in one of the following ways:

Call the Fraud, Waste, and Abuse Hotline: 1-800-388-1563, 24 hours a day/7 days a week (TTY users call 711)

Email: Fraud@UniversalAmerican.com

In writing:
Universal American
Attn: FWA Department
Special Investigation Unit
PO Box 27869
Houston, TX 77274

All communications are confidential and may be anonymous. For more information, please visit the Fraud, Waste and Abuse section of the website.